Free shipping for all orders over R1000 
Introduction
Welcome to Tashkaya (“we”, “us”, “our”). These Terms and Conditions govern your use of our website, www.tashkaya.com, and any related services. By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our site.
1. Website Use
By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. You are responsible for maintaining the confidentiality of your account and restricting access to your device. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
2. Product Information
We strive to ensure the accuracy of product descriptions, pricing, and availability. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error-free. If a product is incorrectly priced or listed, we reserve the right to correct the error, cancel the order, and refund any payments made.
3. Pricing and Payment
All prices displayed on our website are in South African Rands (ZAR) and include Value Added Tax (VAT), unless stated otherwise. We accept various payment methods, including credit/debit cards and EFT (Electronic Funds Transfer). By placing an order, you confirm that the payment details provided are valid and you have sufficient funds to cover the transaction.
4. Orders and Delivery
Orders placed through our website are subject to acceptance and availability. We reserve the right to cancel or refuse any order without explanation. Delivery times are estimates and not guaranteed. We will not be liable for any delay or failure to deliver caused by circumstances beyond our control.
5. Returns and Refunds
You may return items purchased on our website within 14 days of delivery, provided the items are in their original condition, unused, and with all tags attached. To initiate a return, please contact us at natasha@tashkaya.com. We will inspect the returned items and, if approved, process your refund within 7-10 business days. Shipping costs are non-refundable, and you will be responsible for return shipping costs unless the item is faulty.
6. Intellectual Property
All content on this website, including text, images, graphics, logos, and software, is our property or the property of our content suppliers and is protected by copyright and trademark laws. You may not reproduce, distribute, or otherwise exploit any content for commercial purposes without our prior written consent.
7. Limitation of Liability
To the fullest extent permitted by South African law, we are not liable for any direct, indirect, incidental, or consequential damages resulting from your use or inability to use this website or from any products purchased through our website. This includes damages for lost profits, loss of data, or other losses arising from the use of the website.
8. Privacy Policy
We take your privacy seriously and are committed to protecting your personal information. Our Privacy Policy governs the collection, use, and disclosure of your information. We take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” is defined in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
9. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website. Your continued use of the website following any such changes signifies your acceptance of the updated Terms and Conditions.
10. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes arising out of or related to these Terms and Conditions will be subject to the exclusive jurisdiction of the South African courts.
11. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at natasha@tashkaya.com.
By using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.